● Young Talent Program Manager (Present)
● Program manager (Present)Developing and launching a new program for final-year students and recent graduates interested in sales, revenue and marketing in the hospitality industry (HSMAI Europe Commercial Career Start)
● Chair of HSMAI Europe Student CouncilChairing and leading the council of ten students
Main learning: Building relationships with colleagues means genuinely caring about them as individuals; learning about their likes, dislikes, families, and well-being... much like you would with a friend.
● Member of HSMAI Europe Student CouncilRepresenting my university in the student council consisting of five partner (hotel) schools and creating positive change in the hospitality industry through projects with other students
Main learning: The best way to make forward is to show up and take initiative.

● Member of Student Participation CouncilRepresenting the student body's interest and advocating for positive changes within the university
Main learning: Every decision has a reason behind it. Instead of criticizing right away, it's better to be curious and ask questions.
● Student ambassadorRepresent the university by providing tours, hosting webinars, and supporting events to engage prospective students
Main learning: The same information must be presented in different ways based on the target group. Some may prefer visual statistics, while others respond better to success stories from fellow studentsRead recommendation letter

● Group, Conference & Events TraineeAssisting the team, negotiating with clients, handling site inspections, communicating with operational departments, taking care of group requests from A to Z.
Main learning: Improvement is always possible if we’re willing to question the way we currently do things.
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● Council of AdviceAssisting board in decision-making, strategic planning, and ensuring the organization's mission is effectively carried out with focus on finance and strategy
Main learning: Organizations move forward more easily when there’s a clear strategy; when everyone supports it, knows their role, and understands how and when to act.
● Local RepresentativeRepresenting and voting on behalf of local section on national level
Main learning: Sometimes, personal opinion may not align with the organization’s position. As a representative, it’s important to accept and support the collective decision when necessary.
● Treasurer & Board memberResponsible for overseeing the organization's financial activities, including cash management, reporting, budgeting and record keeping
Main learning: People are convinced in different ways—some need proof, others want alternatives, some need to like the idea, and some want to feel included—so it's important to understand what each person needs to gain their support.
● Events Committee memberHelping with organising small-scale online events during covid time for students
Main learning: Event planning is chaotic. Success requires someone detail-oriented who can also step back to see the bigger picture.
● Projects Committee memberHelping with miscellaneous projects (e.g. gathering information about things to do in summer for students)
Main learning: Projects without direct strategic importance are often the first to be cut, no matter how exciting they may seem.

● Summer all-round traineeHelping the winemaker with all tasks, e.g., working on the vineyards and selling wine at markets
Main learning: Supervisors and colleagues significantly impact job satisfaction.

● Speaker ServicesProviding customer service and assisting speakers during the event
Main learning: Exceptional customer experience isn't a miracle; it’s made up of many factors. One thing I learned is that when employees feel valued and treated like guests by those around them, they’ll treat guests like friends.Read recommendation letter